Don't miss the Christmas order and delivery cut off
We don't want you or your loved ones to miss out on delivery for Christmas, so here are the cut off times for ordering and delivery.
To ensure delivery on time for Christmas, please place your order by the 10th of December 2021 at the latest. This is because all items are hand made to order and can take up to 5 working days to be made. Please note that any orders received after the 10th of December 2021 will be processed in the order it was received and we cannot guarantee delivery in time for Christmas.
Last posting date:
The last posting date to ensure a timely Christmas delivery is the 15th of December 2021. Orders will be posted using Royal Mail 1st Class Signed For as standard, and a tracking number will be provided to you in your dispatch email. Usually this is a 1-2 day service, however please allow extra time for Royal Mail to deliver as we know how busy they are during the Christmas period. If you require Next Day or Special Delivery, please get in touch before you place your order so that we can arrange this for you. Please note that Next Day or Special Delivery will be at an extra cost which will be covered by you. Please also note we cannot guarantee delivery on time if there are delays within the Royal Mail network.
We will always do our best to accommodate any order, however please note that custom orders (requests for product personalisation, changes to design, lengths of chain etc) cannot be fulfilled after the order cut off period of the 10th of December 2021. As you can understand, these requests take more time as they often require additional materials, and may not be delivered in time for Christmas. The last thing we want is for you or your recipient to be disappointed so please ensure that any orders of this nature are placed as early as possible.
Last minute orders:
Please don't be a last minute Larry or Lorraine if possible 😁 All orders will be processed in the order they have been received in, and any order placed after the 10th of December 2021 may not be delivered in time for Christmas. If life has gotten hectic - as we all know it often does - and you wish to order for Christmas after the cut off times and need it urgently, please get in touch before you place your order so that we can arrange this for you. Please note that Next Day or Special Delivery will be at an extra cost which will be covered by you, and again, we cannot guarantee delivery on time if there are delays within the Royal Mail network.
Finally, we would like to thank you for your support and custom this year. As a small business, every order means the world to us and we hope that you all have a wonderful, safe and happy holiday!